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Corporate Travel & M.I.C.E. Consultant

Job

opportunities

Do you wish to become a member of our award-winning, creative team? If you share the same passion with us, if you believe as much as we do in our ``We Care`` philosophy, if teamwork, loyalty, integrity and professionalism are your values, you are one of us! Send us your CV and be part of our successful route.

Corporate Travel & M.I.C.E. Consultant

 

ROLE SUMMARY
Mideast travel is currently looking to add a team member in Corporate & M.I.C.E. department, responsible for booking client’s travel arrangements and M.I.C.E. requests.
KEY RESPONSIBILITIESReceive & process incoming calls, emails & other requestsHandle client’s requests based on their travel policy, specifications and needs

Consult the travelers for the travel documents required in each country

Manage any flight cancellations, rebooking’s and force majeure situations

Organize and manage group bookings

Organize and manage events

Create and update client’s profile and data

Ensure & provide quality of service to customers. i.e. handle inquiries & complaints from customers in a professional manner

Report technical issues and other problems

Prepare company & client offer presentations

Back-office duties and updates

Account handling from the minute an inquiry arrives until the guest’s return.

Assist with the organization of on-site events, such as weddings and corporate retreats.

Prepare regular reports for upper management.

 

SKILLS REQUIRED

Mandatory 3+ years’ experience of ticketing ( Amadeus & airlines platforms)

Knowledge on hotel bookings and reservations handling

Experience in boat ticket issuance, car rentals

Knowledge in back-office software – Panasoft

Excellent verbal and written English skills

Proficient in MS Office.

Strong analytical, organizational, and creative thinking skills.

Excellent communication, interpersonal and customer service skills

Problem-Solving Skills

Flexible in rotated schedule

Team oriented

Employment Type

Full-time

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    You can also send us your CV or request further information at e-mail: marketing@mideast.gr

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